** Be Confident - Fight Back **

Contact Us

Customer Support

Our Rapid Response team would be happy to answer any questions or concerns you may have for our self defense products, policies, shipping, or any other issues. The rapid response team is in operation 7 days a week from 9a-9p EST but response could be slower on off peak or weekend hours. Below is a list of other contact options during business hours M-F 9a-9p EST.

Mailing Address:

Preferred Defense Customer Support

2485 Bobmeyer Rd.

Fairfield, OH 45014

Phone:

(513) 399-6864

Email:

customersupport@preferred-defense.com