Preferred Defense processes all orders within 24 hours of receiving payment confirmation for the lower 48 United States (domestic orders). Received order delivery could be between 1-10 business days depending on the shipping area in the United States. Wise food products are shipped within 10 days. Confirmation and tracking number will be sent to you via email when the order is shipped. Shipments will be tracked through USPS or UPS delivery confirmation. We will alert you of any changes or issues with shipments through email. If you would like to check on your order you may call or email customer support M-F 9:00am-5:00pm EST.