** Be Confident - Fight Back **

Here are the simple details for returning a product.

What if the merchandise I received is not what I ordered.

If the merchandise you received was not what you ordered you may request a return RMA# Return Policy:  All returns must be authorized for return with an RMA #. Defect & Warranty items need to be shipped back to us with the RMA # to Fairfield, OH Returns Department.  Any Shipping, Packaging charges/cost for non […]

How do I get an RMA#?

All returns must include an RMA# To receive an RMA#  (Returned Merchandise Approval), you must call our customer support center.  You can call and leave a message if during non-business hours and we will return your call on the following business day.  It is important to leave a message on the day you decide to […]

Return Procedures

Returns are accepted within 24 hours of delivery when the product is deffective or damaged. Any other warranty details are included with the shipment. To return a product please follow these steps: 1.  Call Customer Support within 24 hours of delivery.   (513) 399-6864 2.  After receiving RMA# from customer support then you may mail the […]